We have had nothing but advice, professionalism and a very gentle and easy encounter with the staff…
We would like to let you know that we visited the above office last year and informed the staff that we were planning on living in Malta after the sale of our house in England. During this time we have sent various requests to Jacqueline who has responded with answers very quickly and efficiently in a very courteous and friendly manner.
However, we went in to the Mellieha office on Monday afternoon and the Letting Agent, Robert, was out on a viewing , so we spoke with Jacqueline who took down our details as to what we were looking for and made us an appointment with Robert for the next day.
We arrived at the office on Tuesday morning to find that Robert had done extensive research on our behalf and after just 3 viewings we had made our choice. On Wednesday morning we went with Robert to sign the lease with the owner and hey presto it was all done in a matter, really of two mornings which accounts to one day. We were astounded.
We are writing this email to you because we believe praise surely does need to be recognised and we have had nothing but advice, professionalism and a very gentle and easy encounter with the staff in Mellieha and cannot reiterate our gratitude enough.
We are so delighted with the service we were given it was important for us to give credit where its due, hence this email to you.