This is Why We Do What We Do

There is nothing better than hearing from satisfied clients.

We would like to thank our esteemed clientele for their loyalty and support throughout the years. We strive to accommodate every single client in the best way possible and we truly appreciate when you let us know how we did and how we can do better.

Check out what some of our clients have to say and their happy stories.

SALES

Dear Darren,

 

We are always so quick to make a complaint, that I decided that the service that I received from your company needed a letter of thanks.

Selling a property in Malta while not there and because of Covid, having not been there for nine months and can’t get there in the foreseeable future was always going to be difficult. Especially a 400 year old house with ‘issues’.

Mark Mercieca took the challenge and today we signed. Well someone at Frank Salt signed on my behalf. I am sure that neither Mark nor ANY of your sales people have ever had to work so hard on a property.

Electricity readings, sending photos of every room to send to transport companies, meeting two trucks on site to organise collection, getting the light fittings removed for me and organising a clean-up. Even walking round with a live video to me when the removal truck was there. He was great.

I have no problem of this referral is used and have no problem referring Mark to anyone wanting to sell or buy a property. A true gentleman!!!!

 

Kind regards,
Ian Wienburg

Thank you for your help


I would like to take the opportunity to thank Frank Salt for their professionalism in the lead up to my purchase of a house in Cospicua last week. Clifton Barbara was not only professional but his interest and knowledge of the area, properties and history was an extra bonus.

Richard Gale

Thanks to Robert for all his help in making this second purchase happen


Roseline and I would like to thank Robert Caruana for all his help in making this second purchase happen. It has again been a pleasure working with Robert and we are grateful to him for mobilizing his experience and skill so effectively and efficiently in our favour. We will be knocking at your door again in due course, when our kitty is full and we are looking for another investment!

Ronald & Roseline Sultana

Managed every issue that arose with a level of care and professionalism

Even though it was not a large, expensive property, Conrad managed every detail, every issue that arose with a level of care and professionalism one rarely sees these days.  It was also a protracted process, but you stayed engaged to the end. A few examples:

– you arranged for the replacement of the bathroom medicine cabinet because we were not here to do it ourselves,
– you made several trips to ARMS to arrange the account transfer to the new owners, and you followed-up with confirmation to the Notary, and
– you also kept us informed with updates as the sale process moved forward.


It was a pleasure working with Conrad and we wanted him to know how much we appreciate his efforts.

 

Ben and Linda Moore

Just so pleasantly surprised with Simon’s work ethic

I just wanted to compliment you and Frank Salt on your Consultant – Simon Marchett. Not only did he keep in contact when he was slightly delayed, but he was very polite and respectful and a pleasure to deal with.
He also phoned back within a few hours to give feedback.
Not sure if anything will come of it but we were just so pleasantly surprised with Simon’s work ethic.


All the best,  Stephen and Estelle

LETTING

Not only did Katya find us an apartment that fitted the parameters we had set, but she followed up after we moved in

My wife and I were fortunate indeed to have dealt with your representative, Katya Scicluna of your Victoria Branch when we were looking for an apartment in Gozo.
Not only did Katya find us an apartment that fitted the parameters we had set, but she followed up after we moved in, interceding in some delicate negotiations with the owner and she even went as far as arranging for the purchase of several items to make our occupation more comfortable.

Service and care at this level is rare in our society and it is little wonder that Katya has been so successful in her profession.

We would like to record our thanks and also highly commend Katya for the way she handled our let.

Richard Bizell

I wished to write to express my sincere gratitude for the lease of my apartment services that I received from Alexia Hathout earlier this week.
I found her professional, fast, courteous, purpose-oriented and more. I imagine that she must be a super addition to your team. I have to say I was very thoroughly impressed.
I am a firm believer that appreciation when due (and in this case it was due in great quantity) should also be made manifest.

Joe Borg Bartolo

Property would have fallen through if it were not for Nicholas’s quick action

Nicholas P. Portelli was the selling agent who sold my maisonette ‘The Edge’ in the High Ridge area. I was so impressed with his level of professionalism and commitment.
He took care of everything in a timely and organised manner. Reassured me when things were going pear-shaped with MEPA. I’m convinced this property would have fallen through if it were not for his quick action. I have bought and sold properties here, in the U.S. and in England and he is one of best I have come across.

Linda Cobbe

Dedication and professionalism

Please, accept my gratitude you and your staff for your dedication and professionalism.
I will definitely recommend your services to anyone in need in my surrounding.

Emerson Cachon

Dear Katya

In our life, we worked with a lot of property consultants but Katya is one of the best we have ever met.
Her efficiency, the way she recognizes the needs of her clients, the way she treats her clients and the way she knows her job, is to be admired !!
We are very happy that we met Katya and thank her a lot for the way she helped us.
Dear Katya, continue the good job you are doing and make your clients happy and satisfied.

 

Warm regards.

Ronit and Yoram

COMMERCIAL

It was a privilege to meet Mr Frank Salt and to do business with his firm

 

Thank you to Mr Frank Salt of Frank Salt Real Estate Ltd for all the effort he has put in on behalf of Malta for many years. His hard work and dedication to both residential and commercial property have helped many find a house to turn into a home, or a business premise to locate a business and create a community. He raised the standards and maintained them to the benefit of all in Malta. It was a privilege to meet him and to do business with his firm. #staySafe

John Kirby

PROPERTY MANAGEMENT

Dear Bronia,

Bronia and Nicola just to say a big thank you for all your hard work over the years, you guys have been great. Thank you.

Sjaan and Dirk

excellent services to me over the last 10 years

 

Before 2019 becomes too hectic, I like to pay compliments to Frank Salt Agency.
In specific I need to mention Ms Nicola Winter. She assisted me in managing my apartment in Malta in a way that is far beyond what is expected from her. She settles difficult matters with the tenants amiably and protect my assets as if they were hers.
Please extend my gratitude to her and to all your other staff who rendered excellent services to me over the last 10 years.

Kind regards,
Pierre Lourens
CEO: Impala Bafokeng Trust

Dear Bronia,

Thanks for the update, and thank you so much for managing this for us. I know we would not have been able to do this without you and your team in the time we have done, so please pass on our thanks to them.

Regards,
Shaun Broughton, UK

Hi Nicole,

First up, a huge thank you to the whole team. If it goes smoothly in getting a tenant quickly, then the whole Salt Service from the start will be second to none. What I can say is that all Salt staff operated as a team, met my needs and concerns, acted quickly and professionally and were a pleasure to deal with. So cheers and thank you to all!

Mark Rhind, UK

HOME INTERIORS

We want to thank you for all the friendly but professional support…

 

First we want to thank you for all the friendly but professional support you gave us during our stay in Malta. It is only once we had left Malta that we realized how vital and efficient your assistance has been to us. Without your services, we would not have achieved 10% of what we did thanks to your guidance and dedication.

Steve Pelan, UK

Your work representing the After Sales Division of Salts has been exemplary.

 

I write to formally record how delighted I have been with all you have done for me since I purchased my apartment via Frank Salt.
Your work representing the After Sales Division of Salts has been exemplary. Nothing has been too much trouble, and you have been a guide and an inspiration regarding my fixtures, fittings and furniture needs and requirements. Your supervision of delivery and installation has also meant that I have had the confidence of knowing that my interests are being well looked after in my absence.
I am very happy for this testimonial to be shown to other clients as you see fit. I am also happy to be contacted by your other clients direct if they want to check out the bona fides of this correspondence.
All the very best, and keep up the good work!

James Eringer, USA

I must take this opportunity to thank you again…

 

I must take this opportunity to thank you again for all your hard work and your Father’s involvement in greatly appreciated.
We were extremely impressed at the speed the works have been carried out and the quality is excellent. It is a credit to all involved in this project and in the future, if you need any recommendations for Frank Salt we will be only too pleased to assist in any way we can.

Elaine Allen, Ireland

I really appreciate it and I couldn’t have done it on my own…

 

I have had a very busy time since I came home, but I would like to thank you for all you have done for me in the apartment, it was lovely to arrive and see all furniture, kitchen, A/C and curtains and blinds all in place and working perfectly! I really appreciate it and I couldn’t have done it on my own. You supply a very sufficient service and I am delighted with the results.

Maggie Roberts, UK